People are worth more.Your Salary Packaging Retention Score
Your organisation provides salary packaging, but employees may not be receiving its full financial or retention value.
Here's how we scored it
Nine dimensions, weighted to 100. Every score is drawn from your organisation's own data against our published rubric - nothing is estimated.
46% of eligible staff hold an active package; sector-leading programs reach 70%+.
Active packages average ~52% of available caps used.
Mentioned at onboarding; no personal session offered in the last 12 months.
Call-centre model; no named consultant; typical response 4 business days.
First interaction is a product menu, not the employee's situation.
Regular comms, but FBT-year deadlines arrived too late to act on.
Deduction files clean; ~0.8% adjustment rate.
No satisfaction data collected; complaints low; claims paid in 5-7 days.
Salary packaging absent from the EVP; no program reporting to leadership.
Where the unrealised value sits
1:1 support (4/12). Call-centre model; no named consultant; typical response 4 business days.
Benefit utilisation (6/15). Active packages average ~52% of available caps used.
Employee education (5/12). Mentioned at onboarding; no personal session offered in the last 12 months.